One day, not too long ago, I was chatting with a relative. While we were talking, she confessed to me that she had made the decision to sign up for a year-long membership at her neighborhood corporate massage franchise – and was regretting it!
She had experienced my therapies before, so she was coming to me knowing that I would appreciate this industry feedback. She went on to say her experiences so far had been incredibly disappointing — so much so, that she hadn’t returned in a few months, despite paying for it.
She told me, she swore, no joke, that her last therapist played with her hair for most of her last treatment. Now, she was stuck in a contract and realized she would have been better off driving across town to come to see me, where she knew she’d be taken care of. I can sympathize with her disappointment. It’s always a gamble when going to a spa, not knowing who or how skilled of a therapist you will get.
- It could be the best massage you ever had.
- It could be the worst massage you ever had.
- It could be mediocre – neither terrible, nor beneficial, but nothing to write home about.
- It can be downright disappointing.
- It might not be what you were hoping for or wanted to work on.
When you are in real need…when you are in pain, who wants to gamble? You are on ‘Mission Feel Better.’
I gave her some tips so that she could get the most from her halfway finished membership. I told her to try a couple of their therapists out, find one she likes and make sure to reschedule with them for the next few. I suggested she offer the manager feedback about her experience because they would probably be more than willing to help her find a better fit.
In retrospect, I realized that if she had been more informed about what her choices were and what to look for, she might have avoided this scenario. It prompted me to want to discuss the differences between going to a spa vs. going to a private practice, along with other considerations to help folks choose a massage place. There is more to getting a massage than you might think at first.
The convenience of going to a spa is that:
- They often accept walk-ins so that you can go at a moment’s notice.
- Some have locations all over (a perk for people who travel for work).
- They have additional services like body scrubs, wraps, skin care, or salon services. Services you might not find in private practices.
If you are on vacation, you want luxurious products or services, or a group of you are celebrating occasions such as a bridal shower than I can see the amenities a spa offers being key factors, or if you’re in a pinch.
However, when it comes to “therapy,” this is a whole different affair. In general, I think that seeing a private practicing therapist has some significant advantages.
I will admit that I have a bit of bias for private practicing therapists because I am one. Also, I prefer to go with them for my therapy. What I look for in massage is often found in a therapy office setting. My experiences of going to private practices haven’t all been perfect, but overall they have been better. More therapeutic.
There are massage therapists who view massage as just a job. It’s not a career or a passion. They are just going through the motions. I cannot speak for all independent massage offices (or all of those who practice in them). However, I can speak for myself and for the ones I have had the privilege of receiving bodywork from.
Generally speaking, what I like about Private Practices are this…
- The level of care tends to be of higher quality and provide more customized treatments, and not one size fits all routines. You aren’t in a massage factory, where the therapist has a routine, a customer is just a number, and you are a client of the spa, not of the therapist (in some establishments, the therapist isn’t even allowed to tell you their last name).
- In a therapeutic setting, they are more attentive. They ask more questions and take more time to listen to the client ’s goals. They are invested in the partnership with their clients and the results produced.
- Private practicing therapists are small business owners and are personally invested in their: craftsmanship, operation, environment, and reputation.
- Where else would you find a therapist that has enough vision, passion, drive, and skill for what they do, that they are willing to put the time and effort required for building a full-time clientele? Unfortunately, you don’t usually find them at spas. They might start there, but they don’t stay. They eventually find an office somewhere.
- They get to know you and your body quite intimately (and I do not mean that in a sexual way). I think most people don’t realize, in the beginning, just how well their therapists will get to know them and their bodies. This relationship rarely unfolds to this degree in a spa setting, especially when you have a different therapist every time, or only go once.
Independent therapists tend to tailor their treatment plans based on the client, not what the corporate procedure manual dictates. It isn’t just about rushing through a full body treatment –selling as many upgrades and products as they can (because many spas expect their employees to upsell – that’s part of their performance reviews – some require you meet a quota).
Many spas demand unsustainable workloads. I have heard that some spas make their therapist perform 6-8 treatments per shift. That is a recipe for disaster! It is physically and emotionally impossible to maintain these levels for very long. 3-5 massage sessions per day (especially if they are longer sessions) is full-time for a therapist. Plus there is far more to a massage than the actual treatment itself.
Too many therapists have short-lived careers in this field because their entry into the field has worn them down and they never recover — especially if the therapist didn’t receive enough massage themselves. Private practicing therapists are better at avoiding/preventing burnout.
Most employers in the spa industry do not pay what the therapist deserves for the work performed and the knowledge needed to deliver it to a high degree. This behavior stifles growth and leads to dissatisfaction on every level. Consider the implications of how this affects the level of quality you receive.
You want to receive bodywork from someone who loves what they do. Believe me; it’s a world of difference. You can feel the difference it makes when you have a well-balanced therapist.
Besides that don’t you prefer your therapist to be familiar with your body? Be familiar with your trouble spots, surgeries, past injuries and how they affect you today? Whether you have made progress? What areas still need work?
So, unless, you are vacationing, want luxury and pampering over therapy, or are looking for a quick fix, you may want to consider the bigger picture when looking into finding your massage spot.
If you are curious, try out a spa experience. After that, go to experience massage by a private practicing therapist. Note the differences. Which do you prefer, and why?
If you appreciate this conversation, then stay tuned for more like it.
Cheers to embodied living!
Beyond being a massage therapist, Shalene’s calling is to help deepen the relationship her clients have with their own nature, by helping them re-establish a close relationship with their bodies, and with the foods and lifestyles that nourish them.